Frequently Asked Questions

FAQ

OUTscape Game was born from the combination of “Escape Game” and “Outside.” It’s an outdoor investigation where players search for clues, decipher codes, and combine their logic to solve a series of puzzles to recover the stolen Bust of Nefertiti, hidden somewhere in Berlin.

OUTscape Game takes place in the heart of Berlin but is very different from a traditional guided tour. We see it more as a life-sized treasure hunt that builds on the richness of a culturally vibrant city. The game blends tourism with investigation. Your mission is to find the stolen Bust of Nefertiti, hidden somewhere in the city. The investigation will lead you across Berlin, through major landmarks and iconic sites. Some buildings will even provide you useful information.
It’s up to you to figure out how to use it !

The game lasts between 2 and 3 hours. However, you’re free to take the time you need to complete the route and enjoy the challenge.
Our goal is to give you the best possible experience, while letting you discover Berlin at your own pace. That said, we kindly ask that the game bag be returned within a maximum of 4 hours.

We offer a single flat rate of €84 for the game. The price stays the same regardless of the number of players.

Yes,  in fact, you’ll need two.
We’ve chosen not to include transportation costs in the game price, assuming that Berlin locals may already have a BVG card.  We believe tourists will benefit more from using daily or weekly transport passes rather than paying an additional fee as part of the game.

Here are the tickets you’ll need:

  • One AB Short Trip Ticket (€2.40) for shorter journeys

  • One AB Single Ticket (€3.50) for a standard trip

Yes, you can. However, any change in the number of players must be approved by our team in advance.

Since the price is fixed, whether you’re 2, 4, or 6, it won’t affect the cost. That said, we recommend a maximum of 6 players so that everyone can fully enjoy the experience and contribute to the game.

Yes, it is absolutely possible to cancel your booking. However, cancellations must be made at least 24 hours in advance. For example, if your game is scheduled for Friday at 10:00 a.m., you’ll need to notify us not later than Thursday at 10:00 a.m.

You can find more details in our Terms and Conditions.

OUTscape Game currently takes place exclusively in the city center of Berlin, in Berlin-Mitte. The starting point is at Alexanderplatz, where we’ll meet you to begin your adventure.

Logic, analysis, and observation don’t depend on age. As long as you can walk through the city and use public transport, you’re welcome to join the investigation.

Childrens are welcome to play, but they must be accompanied by an adult. OUTscape is an intergenerational adventure,  every player can contribute, no matter their background or profile. What matters most is the joy of playing together, not performance.

And if you get stuck ? Don’t worry, a built-in hint system will guide you step by step with helpful clues and tips.

A group of 3 to 6 players is ideal. However, you can also play solo or as a duo.

For groups larger than 6, we recommend renting two game bags to ensure that each player gets the best possible experience.

You’ll have to live with the guilt of letting one of ancient Egypt’s greatest treasures vanish into the black market. And let’s be honest,  your reputation as a Berlin detective might take a serious hit.

Joking aside, there are no losers. Even if you don’t manage to uncover the identity of the buyer or recover the Bust of Nefertiti, you’ll still have had a great experience. With the 4-hour time frame, the built-in hint system, and the option to contact the Game Master throughout your investigation, you should have everything you need to crack the case.

Please make sure you have the required transport tickets for the game (see above: Transport Tickets), and wear weather-appropriate clothing along with comfortable walking shoes. We also recommend bringing something to drink, especially on hot days, and a snack if needed.
If you forget, no worries: there are plenty of shops and restaurants along the route. Feel free to make a quick pit stop!

Just like you, we want to stick to the schedule and make sure your game starts right on time. All you need to do is arrive with your group 15 minutes before your scheduled start time. The game begins at Alexanderplatz.

Please note that, for the time being, the game is unfortunately not accessible to people with reduced mobility. Some parts of the route require moving through public spaces, and certain clues rely on sensory input, such as sight or hearing.

If you have any questions on this matter, feel free to contact us. We hope to offer an adapted version of the game to a wider audience in the near future.

No need to be an athlete to crack The Nefertiti Affair ! If you can walk a few kilometers through Berlin’s city center, you’re more than ready.
Plus, the game is designed to let you move at your own pace, no pressure, just adventure.

To book your investigation, visit the booking page on our website. Once the form is completed, you’ll receive a confirmation email.
All payments are made online. Reservations by phone are not accepted, and no deposit is required.

Payment is made after booking your adventure directly on our website. You’ll be redirected to the Stripe platform to finalize the transaction, in a 100% secure environment, for you, and for us.

Normally yes and up to 6 people. OUTscape Game does not mix different groups.
Three time slots are available each day.

Yes, you can book your adventure directly from our booking page, at least 24 hours in advance.
There, you’ll find all available time slots and can choose the day and time that suit you best.

The game takes place mainly in public spaces. For commercial reasons, and as stated in our Terms and Conditions, it is prohibited to film or photograph any game elements.
We want every player to enjoy the experience to the fullest. Revealing objects, locations, or narrative elements related to the investigation could negatively impact future participant and our business..

Our cancellation policy is clear:  you must cancel at least 24 hours before your scheduled start time.
Example: if you booked a game for Tuesday at 10:00 AM, cancelling at 10:01 AM on Monday means no refund will be issued.

No refund will be given for late arrivals exceeding 30 minutes, unless previously communicated.

Weather conditions:
Today’s weather tools allow you to check conditions in advance, we recommend checking the forecast specifically for Berlin-Mitte. Most of our equipment is suited to light rain.

You’re also free to take shelter when it rains, in that case, we can extend your playing time if needed. However, if weather conditions make it impossible to start or continue the game, we offer two options:

  • Reschedule your game for another day

  • Receive a partial refund of €42 (50% of the booking price)


Sorry, all sales are final, except in the cases mentioned in the Cancellation Policy section.

No problem ! We’ve tried to think of everything, but of course, that’s not always possible.
Use the contact form to send us your questions. We’ll get back to you as soon as possible.

Convinced ?

Ready to solve the Nefertiti Affair ? Then book your adventure now !